62 S. 2nd St., Suite 1
Bay Shore, NY 11706
Monday - Friday 9AM to 4PM

January 26th, 2021

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Privacy Policy



    Purpose. The purpose of this Privacy Policy is to describe how RealTime Medical Equipment, Inc. ("Company") collects, uses and shares information about you through our U.S. online interfaces (e.g., web sites and mobile applications) owned and controlled by us, including http://www.rtmeinc.com (collectively referred to herein as the "Site"). Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us Online here or as described at the end of this Policy.

    Our Privacy Policy Explains:

    Scope; Third Party Sites. This Privacy Policy applies only to information we collect at and through the Site. Our Site may contain links to third party sites that are not owned or controlled by Company. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every web site that collects personal information.

    Terms of Use. Please note that your use of our Site is also subject to our Terms of Use.


    Information You Provide To Us. You can provide information to us on our Site through various means, including

    • When you register at the Site and/or create an online account
    • When you purchase services form us or products from a third party
    • On your account information page
    • Newsletter sign-up
    • Feedback forms
    • Contact us forms
    • Online email forms
    • Request for information forms
    • Information provided through your smart phone or mobile device
    • When you provide user generated content such as user comments, reviews, blog posts and other social media communications

    The information we collect includes personal information, such as

    • Name
    • Address
    • Shipping address
    • Email address
    • Telephone number

    No Information From Persons Under Age 18 If you are under the age of 18, please do not attempt to register with us at this Site or provide any personal information about yourself to us. If we learn that we have collected personal information from a person under the age of 18, we will promptly delete that information. If you believe we might have any information from a person under the age of 18, please Contact Us Online or call us at (631) 676-4794 .

    Information We Collect Automatically We collect certain information automatically as you use our Site, such as

    • IP address
    • Browser type
    • Computer or device type
    • Unique device identifiers
    • Operating system version
    • The web site from where you navigated to our Site
    • Time and date of using our Site
    • The name of your Internet Service Provider (ISP)
    • The Pages on our Site that you view
    • Location / Geolocation information
    • Cookies
    • Local shared objects (cookies)

    Cookies. When you visit our Site we send one or more "cookies" to your computer or other device. A cookie is a small file containing a string of characters that is sent to your computer when you visit a web site When you visit the web site again, the cookie allows that site to recognize your browser. Cookies may store unique identifiers, user preferences and other information. You can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some web site features or services may not function properly without cookies. We use cookies to improve the quality of our service, including for storing user preferences, tracking user trends and providing relevant information to you.


    To Provide Products, Services, and Information As described above, we collect information from you so that we can provide products and services that you purchase using the Site, and information that you request from us. We use your personal information to contact you about your orders, process credit card / debit card transactions and wire transfers, and help third parties ship products to you. We may send you information about our products and services, and new offerings. We may provide information to third party service providers that help us process orders, and fulfill and deliver products and services that you purchase from us.

    We may use third parties to help host our Site, send out email updates about the Site, provide marketing and advertising services for us, remove repetitive information from our user lists, and process payments. These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service. We use demographic information to better understand our customers, and improve our products and services.

    Some web sites may belong to ad networks that use your browsing history across web sites to choose which ads to display on their sites; the displayed ads may include advertising for Company. To learn more, and to opt out of seeing interest-based advertisements on these sites, visit the Network Advertising Initiative and the Digital Advertising Alliance web sites www.networkadvertising.org and www.aboutads.info. Web sites may also offer their own opt-out methods for interest-based advertising.

    Third Party Advertising & Marketing. From time to time with your consent, we may disclose information with companies who may offer you products and services of interest.

    Your Consent. In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations or individuals outside of the Company when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information. Sensitive personal information is a particular category of personal information relating to confidential medical facts, racial or ethnic origins, political or religious beliefs or sexuality.

    Legal Requests or Requirements and to Prevent Harm. We will share personal information with third party companies, organizations or individuals outside of Company if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

    • Meet any applicable law, regulation, subpoena, legal process or enforceable governmental request.
    • Enforce applicable Terms of Use, including investigation of potential violations.
    • Detect, prevent, or otherwise address fraud, security or technical issues.
    • Protect against harm to the rights, property or safety of Company, our users, customers or the public as required or permitted by law.

    Transfer in the Event of Sale or Change of Control If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or the Site to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your personal information to the new owner.


    You can access and update certain information we have relating to your online account by signing into your account and going to the My Account section of our Site. If you have questions about personal information we have about you or need to update your information, you can Contact Us or call us at (631) 676-4794 .

    You can close your online account by contacting the Company on the Contact Us web page or calling us at (631) 676-4794 . If you close your account, we will no longer use your online account information or share it with third parties. We may, however, retain a copy of the information for archival purposes, and to avoid identity theft or fraud.


    In order to help secure your personal information, access to your data on our Site is password-protected, and sensitive data (such as a social security number) is protected by encryption when it is exchanged between your web browser and our Site. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us through our Site are not encrypted, and we strongly advise you not to communicate any confidential information through these means.


    Personal information about our customers may be processed and stored in the United States or any other country in which Company or our service providers maintain facilities. Globally, Company requires our family of companies to protect your personal information, regardless of where it is stored, in accordance with local laws and our policies.


    Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.


    If you have any questions, concerns, complaints or suggestions regarding our Privacy Policy or otherwise need to contact us, please Contact Us or call us at (631) 676-4794

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